Enterprise Quality Credit Report 2016
Fujian Dacheng Motor Group Co., Ltd.
January 5, 2017
table of Contents
Part I: Foreword
First, the preparation of norms …………………………………………………… 1
General Manager's Speech …………………………………………………… 1
Third, the company profile …………………………………………………… 2
Part II: The main body of the report
Fourth, the quality concept of the enterprise ……………………………………………… 4
V. Internal Quality Management ……………………………………………… 4
6. Enterprise quality and integrity ...... ……………………………………………… 6
VII. Enterprise Quality Basis ……………………………………………… 8
Product Quality Responsibility ……………………………………………… 10
Part III: Conclusion of the report
Nine, the conclusion of the report …………………………………………………… 12
I. Preparation of specifications
(1) Statement of content objectivity
Based on the information of legal operation, corporate governance, scientific development, environmental protection, energy saving and emission reduction, safety production, customer first, quality first, etc., the company aims to make all sectors of society understand the concept of social responsibility of Fujian Dacheng Dajia Group Co., Ltd. And the progress of work, listening to opinions from all walks of life, accepting supervision, improving work, and compiling the 2016 corporate quality credit report.
(2) Scope of report organization
Fujian Dacheng Everyone Group Co., Ltd.
(3) Reporting time range
From January 1, 2016 to December 31, 2016.
(4) Report data description
The data in this report comes from the company's internal statistics.
(5) Report release cycle
The quality credit report of Fujian Dacheng Motor Group Co., Ltd. is an annual report.
General Manager's Speech
Fujian Dacheng Motor Group Co., Ltd. always adheres to the policy of seeking survival by quality and promoting development by reputation, resolutely implements the main responsibility of corporate quality, strictly abides by the relevant quality laws and regulations of pumps and motors, and always adheres to high standards and strict requirements, and improves product quality and services Traceability system, earnestly perform corporate quality responsibility, and bear quality damages compensation according to law.
To ensure the effective operation of the quality and integrity system, standardize it from the system, implement constraints from the assessment methods, guide from the quality culture, improve and sublimate from the efforts to improve and actively implement the brand strategy, and vigorously create and create quality integrity Working atmosphere and system, constantly strive to improve product performance and effectively serve customers.
Based on quality and honesty, Dacheng Electric will continue to strive to fulfill the social responsibility of quality first and honest management, continue to create high-quality electrical equipment, seek benefits from quality, and win by quality.
Third, the company profile
Fujian Dacheng Motor Group Co., Ltd. was founded in 2003 with a registered capital of 15.2 million yuan. It has two factories and covers an area of 40 acres. They are located in Qinxiyang Industrial Park in Fu'an City and Xibeiyang Healthcare Equipment Industrial Park in Xi'an City. The company's main products are high-efficiency intelligent household water pumps, motors, and silent units. Among them, water pumps account for 80% of the company's total output value and have an annual production capacity of 1.2 million sets. Is a modern private enterprise integrating scientific research, production and sales.
Dacheng adhering to the business philosophy of "scientific decision-making, scientific and technological innovation, pursuit of excellence, and seizing the market", has successively passed the "ISO9001, national safety production standardization management system, and its products have obtained CE and ROHS certification. The main sales value of electric pump products ranks at the forefront of the electrical machinery industry in Fujian Province. .
Dacheng insists on people-oriented, and now has more than 300 employees, including 46 technicians (including 13 middle and senior engineering and technical personnel) and 23 quality management personnel. The company has established an industry-university-research alliance with Fujian Machinery Research Institute and Jiangsu University. A number of products and technologies have filled the gap in the domestic market. It has more than 18 national patents (a total of 1 Chinese invention patents). And through the inspection and acceptance, 700,000 yuan was awarded, and 920,000 yuan was awarded as a provincial strategic emerging industry project. At present, miniature electric pumps have reached domestic and international advanced levels. Dacheng has been identified as "National High-tech Enterprise", "Provincial Innovation Enterprise", "Provincial Science and Technology Enterprise", "Provincial Enterprise Technology Center", "Provincial Self-priming Pump Enterprise Engineering Technology Research Center", "Provincial "Brand Cultivation Pilot Demonstration Enterprise", "Fu'an Traditional Industry Leading Enterprise", "Fu'an City Large Taxpayer", "Ningde City's Contract-honoring and Credit-Reliable Enterprise", and its products have been awarded "Fujian Famous Brand Products" for two consecutive years.
Over the years, with the support, care and love of leaders at all levels and friends at home and abroad, the company adheres to the corporate mission of "contributing a force and let the world believe in China's creation", "build the first brand in the pump category, and make a happy and successful company. "Respectable Enterprise" as the vision, with the spirit of "Hainanbaichuan, integrated into a large-scale" enterprise spirit, the implementation of brand strategy and the strategy of science and technology enterprise development and rapid development.
Company Address: Dacheng Road, Qinxiyang Industrial Zone, Fu'an City, Xibeiyang Healthcare Equipment Industrial Zone, Fu'an City
Phone: 0591-6158888 Fax: 0591-6396789
Company Website: http://www.china-pump.cc
Fourth, corporate quality concept
The company focuses on economic benefits, focuses on process quality control, and focuses on high-quality, high-yield, low-consumption production and management goals. Through year-round technological transformation and construction, the company gradually establishes "with no defects in manufacturing performance, excellent quality, reliable quality, and continuous development." "Provide customers with satisfactory products", and "advanced manufacturing technology and excellent service, to meet and exceed the growing expectations of users, to create well-known brands in the industry", the quality management concept is integrated into the entire process of enterprise management, quality awareness goes deep into each Employees are externalized in their work.
We pay close attention to the needs, expectations and preferences of customers and the market, always focus on customers, and establish a "win-win" strategic partner, so as to adjust and improve production measures and management methods to ensure that we can win the market and customers' permanent trust.
The company's future development ideas: Actively seize opportunities, strive to open up the market, strengthen corporate management, strive to improve the company's comprehensive strength and core competitiveness, and continue to build the company into a "resource-saving, environment-friendly, quality-effective" enterprise .
V. Internal Quality Management
(I) Quality Management Organization
The company established a quality management organization headed by the chief quality officer and a qualified quality department. The quality management agency has full-time personnel responsible for the company's quality management. Each department establishes a corresponding quality management organization, which is responsible for the quality management of the department. The quality control department is equipped with incoming inspection, process inspection, factory inspection and other links.
Attached quality management organization chart
(Two) quality management system
Through the implementation of the ISO9001: 2008 series of standards, our company continuously optimizes the integration of resources, revises and improves the company's management processes, establishes and perfects a quality management system that suits the actual conditions of the enterprise, and has effectively and effectively implemented the responsibilities and goals of management. Ensure the effective operation of the quality management system and promote the sustainable development of the company.
(1) The establishment of the effectiveness of the company's quality management system stems from the company's establishment of a set of reasonable and effective scientific and standard process management and management documents to regulate and guide the entire production process to ensure the smoothness of the quality management system.
(2) According to the company's quality objectives, the division and distribution of the quality objectives of each department is carried out, and the inspection of the implementation of quality objectives is carried out regularly. Provide timely feedback on problems found during the inspection, while taking the user as the starting point, the customer as the focus, the user satisfaction as the measurement standard, and the perfect after-sales service to meet the needs of users and society, and win the trust and satisfaction of users To ensure continuous improvement of quality objectives.
(III) Implementation of quality management
The company's internal quality management is fully responsible by the chief quality officer, which is mainly reflected in four aspects: site management, production process management, equipment management, and personnel management.
1. On-site management: It mainly inspects the sanitation, equipment, ledger, and safety aspects of the production site. If a problem occurs, a rectification notice is issued. The rectification is completed within the prescribed time, and the relevant personnel will review and review.
2. Production process management: According to the relevant requirements of the ISO9001: 2008 quality system and the actual production, the production process quality control chart and the internal control quality indicators of raw materials, semi-finished products and finished products are compiled. Use mathematical statistics methods to master the law of quality, continuously improve predictability and preventive capabilities, and take corrective measures in a timely manner to ensure that the production process is in a controlled state.
3. Inspection equipment management: According to the requirements of industry standards, equipment and equipment that meet the requirements of production control are configured. Equipment management and use we achieve "three good" (well-managed, well-used, intact), "three-proof" (dust-proof, moisture-proof, shock-proof), "four-way" (will operate, maintain, inspect, and be simple) (Maintenance), "four fixed" (fixed person storage, fixed person maintenance, fixed room storage, regular inspection) to ensure the safety and reliability of the equipment performance. And established equipment files for each instrument and equipment according to requirements, including equipment name, specification model, serial number, manufacturer, date of delivery, certificate of conformity, instruction manual and maintenance procedures, and verification (calibration) records and verification certificates, equipment, etc. Maintenance plan, etc. Establish self-calibration rules and records for instruments and equipment, and make good self-calibration records.
4. Personnel management: Establish personnel files. The contents of the files include academic credentials, training files, job operations certificates, skill level certificates, and learning experience. According to the annual training plan, personnel at all levels will be trained theoretically and practically.
6. Enterprise quality and integrity
(I) Quality and Integrity Management
In order to ensure the effective operation of the quality and integrity system, the concept of "sincerity in life and solid work" enables employees to truly understand the important role of integrity in the development of the enterprise and infiltrate and condense the integrity into the business philosophy of the enterprise.
(II) Construction of quality culture
Adhering to the concept of focusing on customer needs and serving customers, taking "brand-name products" as an opportunity, solidly promoted the brand-name strategy to create high-quality power equipment, and "building a sense of quality and maintaining brand advantages" as an important part of corporate quality culture. Grab content to continuously improve the performance of the product.
1. Improve management and promote the construction of quality culture
The effective implementation of management promotion activities has strengthened the sense of responsibility at the management level, gradually integrated the quality awareness into process management and operation, and combined with systematic publicity and training, increased the awareness of all employees on the importance of quality and corporate development and prosperity. It has reached a high level that truly invested in the construction of quality culture. The general management demonstrated the efficient execution of quality activities in front of employees, which greatly inspired the enthusiasm of employees to participate in the construction of quality culture, and effectively promoted the quality culture construction of the company.
2. Based on construction, focus on innovation
Following the inherent law of quality culture construction, insisting on the combination of inheritance and innovation, and constantly injecting new vitality, both inheriting the spirit and emphasizing innovation, fully empowering, giving full play to the creativity of each employee, strengthening and improving the quality management innovation ability of the entire enterprise, Establish a quality culture with its own characteristics through colorful and innovative practices.
3. Encourage advanced and strengthen guidance
Through evaluation and incentives, recognize and encourage employees to contribute, can meet the employees 'spiritual needs, mobilize the employees' spiritual strength, so that they have a sense of belonging, self-esteem and accomplishment, so as to give full play to their great potential and further take the initiative to assume quality The main responsibility is to set an example for the quality control of all employees.
Seven, enterprise quality foundation
(I) Enterprise Product Standards
The company mainly produces micro electric pumps and other related products. The company participated in the formulation of three Fujian provincial standards for micro electric pump products DB35 / T1014-2010, DB35 / T1015-2010, and DB35 / T1016-2010. There have never been major quality accidents. The products are exported to Indonesia, Thailand, Philippines, Australia, Chile, Malaysia, Venezuela, Brazil, Iraq, Vietnam and more than 30 countries.
(II) Enterprise measurement level
1. Attaching importance to measurement management and sound institutions
The company strictly implements the "People's Republic of China Measurement Law", "Administrative Measures for Commercial Measurement Instruments in Fujian Province" and other documents and regulations, thoroughly implements the goals, tasks and requirements proposed by the provincial bureau, establishes and perfects the "Measurement Management System", optimizes the management system, and instructs technology The management center is fully responsible for the management of the company's measurement equipment, and a measurement technician is responsible for the company's in-use measurement equipment management, equipment and regular school inspections. At the same time, the company strengthened the professional training of metrological management personnel and timely sent staff to participate in various professional trainings organized by higher-level authorities, which provided a strong guarantee for the standardization and standardization of metrological management of the company.
2. Management specifications of measuring instruments, regular verification and inspection
In order to ensure product quality, strict process control in the production process, in accordance with the company's measurement management system and quality control measurement equipment self-inspection and self-school management system, strengthen the measurement management of raw materials and parts during the production process to ensure the normality of measurement equipment Operational and metering accuracy.
The company has passed the ISO9001 quality system, and its products have obtained CE and ROHS certification.
Product quality responsibility
(I) Product Quality Commitment
In order to build a market environment of honest management and fair competition, we will strengthen the construction of a quality and integrity system, effectively guarantee product quality, safeguard the legitimate rights and interests of consumers, and promote the construction of a “quality enterprise” with the following commitments:
1. Firmly establish the idea of "quality first", continuously strengthen the awareness of quality and social responsibility, ensure and improve product quality, implement the main responsibility of corporate quality, and enhance consumer confidence in consumption.
2.Strengthen the quality management of all employees, the whole process and all-round, implement advanced quality management methods, improve the measurement assurance system, standardization system and quality assurance system, and strictly control the quality control of raw materials, production processes, product shipment and storage, transportation and sales processes. .
3. Establish an active reporting system for quality and safety accidents, strictly implement the system of accountability for quality and safety, improve the traceability system for product quality, promptly resolve quality complaints from consumers, and consciously fulfill service commitments such as quality recalls and "three guarantees."
Quality and after-sales service commitment
In order to fulfill the quality responsibility, continue to build the quality of miniature intelligent electric pumps, and serve customers well, our company solemnly promises to the society and customers as follows:
1. Maintain the effective operation of the quality management system and continuous improvement;
2. The qualified rate of the finished product once inspection is ≥97%.
3. The passing rate of the products is 100%.
4. Customer satisfaction is ≥98%.
5. Provide customers with quality services and strive for zero complaints on product quality.
(Two) product quality assurance
Taking the opportunity to maintain brand-name products and promote brand building, the company deepens the quality awareness of all employees, and actively promotes the improvement of power equipment product performance by actively creating municipal engineering technology research centers; solidly promotes system management improvement, continuously strengthens standardization construction, and comprehensively improves management Level; continuously strengthen the quality management and control of the quality management center, realize full-scale and standardized quality management, and continue to create high-quality power equipment.
(3) Quality risk management