Some FAQs are listed below.
If you have other questions, please contact us.
FAQs and answers
1. How to know whether the product is suitable for the factory and market?
You can first choose a trial order to determine the performance, suitability and quality of the product.
2. Why is there no price on the website?
There are many specifications and requirements for the product, so the product price can not be listed on the website one by one.
For the detailed inquiry of customers, we will provide the price.
3. Are free samples provided?
Free samples are not available. The price of the products is high, so few electrical machinery companies are willing to provide free samples. If you want to sample, please buy.
If you pay for the product, you will cherish it more. Although the sample quantity is small, the production cost is higher than the normal production.
4. Is there an office and agent in China?
No agency has been opened in other countries.
5. What is the minimum order quantity?
Unlimited quantity of samples ordered
General order to reach 45kg (according to the requirements of airlines, high air freight will be paid for goods under 45kg)
6. Payment method?
Air cargo shall be paid in full by bank telegraphic transfer before shipment.
Other payment methods can be selected for sea cargo.
7. What if the order is not received after payment?
It can't happen.
After payment, please inform us or send us a copy of the money order. We will then carry out production and arrange transportation.
8. How long can the goods be delivered after payment?
Depends on the order quantity.
Usually within three weeks after receiving the payment.
Special products can be negotiated.
We will inform you of the approximate delivery date before placing the order.
9. What mode of transportation is used?
Usually by sea.
For specific order requirements, we will provide suggestions.
10. How to calculate transportation cost?
Calculate the total weight of the goods on the order;
Select the mode of transportation;
Calculate freight according to current freight rate;
Finally add up the other expenses.
11. If the product runs abnormally, how to deal with it?
Report the fault details to us
Analyze the reasons;
Find a way to solve the problem;
If it's our problem, it can't be solved. We will replace it.
12. What qualifications do agents need?
Basic conditions: a large number of sales channels and detailed demonstration. More details can be found at.